Communication Skillsa) Definition, process, purposes, principles,types and importance of communicationb) Barriers in communicationc) Establishment of successfulcommunication.d) Observing and listening skills. UNIT:-(ll) THE COMMUNICATION SKILL Introduction:- It is a process in which two or more people can genuinely share or exchange their thoughts or responses. The word communication comes from Latin which means “to exchange information”. Through communication, you can transmit any kind of information from one place to another through